Retail and e-commerce represent one of the largest deployments of consumer-facing AI systems in the economy. From dynamic pricing algorithms that adjust millions of prices in real-time to recommendation engines that shape purchasing decisions, AI now mediates the relationship between retailers and consumers at virtually every touchpoint.
The AI-Powered Gambling Epidemic # Online sports betting has exploded since the Supreme Court’s 2018 Murphy v. NCAA decision struck down the federal ban on sports wagering. What followed was not just the legalization of gambling, it was the deployment of sophisticated AI systems designed to maximize engagement, identify vulnerable users, and exploit psychological triggers to drive compulsive betting behavior.
When AI Becomes the Debt Collector # The debt collection industry, historically notorious for harassment and intimidation, is rapidly adopting artificial intelligence. AI chatbots can contact millions of debtors in days. Voice cloning technology creates synthetic agents indistinguishable from humans. Algorithmic systems decide who gets sued, when to call, and how aggressively to pursue payment.